Privacy Policy

Introduction

NVZN Ltd. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services, website, or communications, including communications sent via SMS or other automated systems in compliance with A2P (Application-to-Person) messaging guidelines.

1. Information We Collect

We may collect the following types of information:

Personal Information:
- Name, email address, phone number, mailing address
- Company information (if applicable)

Automatically Collected Data:
- IP address, device type, browser, operating system
- Usage data from our website or communications

Communication Data:
- SMS messages, emails, or phone call logs (metadata only)
- User consent or opt-in status for messaging services

2. How We Use Your Information

We use the collected information to:
- Provide and personalize our services
- Communicate with you via SMS, phone, or email
- Send service updates, account alerts, and promotional content (only with your consent)
- Improve our website, systems, and customer experience
- Comply with legal or regulatory requirements

3. SMS and A2P Messaging Compliance

NVZN uses SMS and other A2P messaging platforms to deliver critical updates, service notifications, and marketing communications. By providing your phone number and opting in, you agree to receive messages from us. Key compliance points:

- Consent-Based: We only send messages to users who have opted in.
- Message Frequency: Varies based on your interaction with our services.
- Opt-Out: You may opt out at any time by replying "STOP" to any message. You may also contact us directly.
- Fees: Standard message and data rates may apply based on your mobile carrier.

4. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share information with trusted partners solely to perform services on our behalf, such as:
- SMS delivery platforms
- CRM or email marketing providers
- Website hosting and analytics tools

All partners are required to maintain confidentiality and comply with applicable privacy laws.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request information about data collected or shared

To exercise these rights, email us at: support@nvzn.ai

7. Data Retention

We retain your information only as long as necessary for business purposes or to comply with legal obligations.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Your continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or your communication preferences, please contact us:

NVZN Ltd.
1580 N Logan St Ste 660
PMB 494800
Denver, Colorado 80203-1994 US
Phone: +1 (720) 799-0361
Email: support@nvzn.ai